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Helpful Consumer Links
The following links to consumer-friendly sites can assist seniors, family members, and other caregivers find long-term services and supports in the local community.
- The California Department of Aging administers programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout the State. These programs and services include the Area Agencies on Aging (AAA), which provides nutrition, case management, legal services, family caregiver support, and social/recreational activities, as well as information and referrals, health insurance counseling, and advocacy and elder mistreatment referrals.
- The Department of Aging also has a list of local numbers to call for assistance, including California’s Senior Information Line, the Long-Term Care Ombudsman CRISIS line, a listing of county Area Aging Agencies and an elder abuse hotline.
- The California Department of Health Care Services operates the Medi-Cal program (California's Medicaid program). This is a public health care program that provides needed health care services for low-income individuals, including families with children, seniors age 65 and older, persons with disabilities, children in foster care, pregnant women. This website provides guidance on how to apply for Medi-Cal.
- The Family Caregiver Alliance, a non-profit group, offers information on community resources, care strategies, stress relief, family issues and hands-on care. It is based in San Francisco, and has links to Caregiver Resource Centers throughout California, as well as workshops, classes and conferences.
- The Family Caregiver Alliance website has a Family Care Navigator for all 50 states, which assists with locating government, nonprofit, and private programs. It includes services for family caregivers, as well as resources for older and disabled adults living at home or in a residential facility. It also includes information on government health and disability programs, legal resources, disease-specific organizations, and other resources.
- The California Caregiver Resource Centers serve as a point of entry to services available to caregiving families in every county throughout California. Services are free or low cost and include: specialized information, family consultations and care planning, respite care, counseling, support groups, legal and financial consultation, education and professional training.
- The California Health Advocates website has information on Medicare basics, prescription drugs, assistance for low-income seniors, appeals, claims and information for people with disabilities.
- The California Nursing Home Search is a partnership with California HealthCare Foundation and the University of California at San Francisco, who have created a Guide to Long-Term Care in California, that helps consumers seeking information on nursing homes, home health care, adult day, and residential care facilities.
General Resources and Links
- The Alzheimer’s' Association has tips for people with Alzheimer’s disease, a financial planning guide, a guide to Medicare and Medicaid and a caregiver locator.
- Leading Age, formerly The American Association of Homes and Services for the Aging, has consumer research on planning for, financing and choosing services, a caregiver locator and fact sheets.
- The ARC is a “community based organization of and for people with cognitive and developmental disabilities.”
- Benefits Checkup, operated by the National Council on Aging, enables senior and caregivers to look through an extensive compilation of public and private resources and benefits.
- Center for Personal Assistive Services has information for people who employ personal assistants for long-term care needs.
- The Eldercare Locater, a service of the U.S. Administration on Aging, helps find information in every community, including resources for caregivers.
- Growth House, Inc. gives you free access to over 4,000 pages of high-quality education materials about end-of-life care, palliative medicine, and hospice care, including the full text of several books. The site explains that Growth House, "… provide[s] education both for the general public and for health care professionals. Our content is provided through syndication arrangements with over forty major health care organizations and publishing houses who are members of the Inter-Institutional Collaborating Network On End-of-life Care (IICN), a content syndication network that we founded in 1996.”
- The Medicare.gov Web site is a consumer information site dealing with Medicare. It is administered by the federal Centers for Medicare and Medicaid services, which administer the Medicare Program and other government health programs. Medicare is a health insurance program for people 65 and older and people with a disability.
- The National Consumer Voice for Quality Long-Term Care, formerly the National Citizens Coalition for Nursing Home Reform, has resources for nursing home residents, their family members and their advocates. It has four sections applicable to consumers:
- Click here to access a resource for residents of nursing homes, assisted living facilities, and home and community care residents.
- Click here to access a resource for family members.
- Click here to access resource for advocates.
- The National Long-Term Care Ombudsman Resource Center helps consumers or advocates locate a local long-term care ombudsman.