Achieving Person-Centered Care: The Five Pillars of System Transformation


This policy brief establishes a basis for the critical system transformation activities necessary to produce a high quality, person-centered system of care for older adults and people with disabilities.

Date Updated: 09/10/2012

In 2001, the Institute of Medicine defined multiple aims for improving the health care system for the 21st century. Among these were to create a more person-centered system that respects and addresses the individual’s preferences and needs and for individual values to guide the clinical care provided. The 2011 National Quality Strategy acknowledges that the health system still has a long way to go to achieve this goal. The current system continues to emphasize specific settings of care and providers without always recognizing the input or preferences of the individual…

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This policy brief describes California’s results in the 2014 Long-Term Services and Supports State Scorecard, identifying areas for improvement as well as policy opportunities to transform and improve the state’s system of care.

To succeed in this era of health system transformation, plans and providers bearing risk – in an accountable care organization (ACO) for example – will need strategies for managing a broad array of care needs for high-risk beneficiaries across multiple settings of care. Download this fact sheet to learn more.

The SCAN Foundation teamed up with Avalere Health to create an informative roadmap outlining best practices of sustainable business models for providing person-centered care to older adults with substantial health needs. Highlighting case studies from both public and private programs, this roadmap will help your organization demonstrate and communicate the value of your care delivery model.