Achieving Person-Centered Care Through Care Coordination


The SCAN Foundation aims to identify models of care that bridge medical care and supportive service systems in an effort to meet people’s needs, values, and preferences. Care coordination is a central component of this vision, which ultimately leads to more person-centered care. This brief outlines The SCAN Foundation’s vision for care coordination in a person-centered, organized system.

Date Updated: 12/04/2013

Care coordination has emerged as an important feature of the evolving U.S. health care system, both as an effort to improve quality of care as well as to lower overall costs for high-needs populations (e.g., those with chronic conditions and functional limitations). In 2003, the Institute of Medicine (IOM) identified care coordination as one of the top priorities for quality improvement within and between organizations to ensure that individuals receive high-quality, seamless, and safe care…

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This policy brief describes California’s results in the 2014 Long-Term Services and Supports State Scorecard, identifying areas for improvement as well as policy opportunities to transform and improve the state’s system of care.

To succeed in this era of health system transformation, plans and providers bearing risk – in an accountable care organization (ACO) for example – will need strategies for managing a broad array of care needs for high-risk beneficiaries across multiple settings of care. Download this fact sheet to learn more.

The SCAN Foundation teamed up with Avalere Health to create an informative roadmap outlining best practices of sustainable business models for providing person-centered care to older adults with substantial health needs. Highlighting case studies from both public and private programs, this roadmap will help your organization demonstrate and communicate the value of your care delivery model.