Blueprint for Health Plans: Integration of CBOs to Provide Social Services and Supports (Executive Summary)

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The Blueprint for Health Plans (Executive Summary) highlights successful partnerships for delivering social services and helps identify future opportunities.

Date Updated: 03/05/2019

Executive Summary

In 2018, The SCAN Foundation, in partnership with Chapman Consulting, met with leaders from health plans and community-based organizations (CBOs) to better understand how these two sectors are working together to address the needs of older adults who have a number of medical and functional needs. The following is a summary of findings. The full report can be accessed here.

The current health care system does not adequately meet the needs of older adults with complex medical and social needs. The result is that care often remains uncoordinated and fragmented for older adults, specifically for those eligible for both Medicare and Medicaid (referred to as dual eligible). The data shows that the integration of the medical and social models of care leads to better outcomes…


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High quality, cost effective health care delivery is all about targeting – the right care, by the right provider, at the right time, in the right place, and for the right cost. It sounds straightforward, almost easy. The challenge to getting it right is understanding the range of variables in a person’s life that drive health care use and costs. Find out more in this week’s Perspectives.

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