The Buzz

A webinar on the Better Care Playbook unpacks how two health care innovators are successfully engaging their communities and using consumer insights to rethink service delivery.

How can services that address social needs be integrated into clinical care? A new report from the National Academies of Science, Engineering, and Medicine identifies current approaches and recommendations to expand social care in health care delivery. Read the related blog post.

A new model in Memphis, Tenn., reduced emergency department visits nearly 70 percent and saved the health system more than $7 million by fostering secure and genuine connections between patients and providers.

What are special needs plans (SNPs)? Who do they help? A new primer on the Better Care Playbook explores the three different types of SNPs and the populations each serve.

Read a Better Care Playbook blog post from Anne Tumlinson on the importance for health plans to cover non-medical services and coordinate resources to help individuals and families manage their care.

Do you know the four fundamental components of helping people with complex care needs? One complex care hospitalist program highlighted in the Better Care Playbook aims to address these and more.

A new video series from the Institute for Healthcare Improvement/Center for Consumer Engagement in Health Innovation explores the transformation of care for people with involved disabilities.