The Buzz

By asking individuals with complex care needs “what matters most?” person-centered outcome (PCO) measures drive care that aligns with people’s personal health goals, and encourage organizations throughout the care continuum to work together in an integrated manner.

The National Committee for Quality Assurance (NCQA) convened multidisciplinary experts to review the current landscape of goal attainment scaling methodology and identify best practices for implementing the method with diverse audiences. The learnings from these convenings contributed to the following:

1. Advancing Best Practices for Goal Attainment Scaling (white paper)
2. Using Goal Attainment Scaling (online training module)

These resources can help health care delivery systems and other entities start documenting what matters most to an individual in a structured way.

Finally, a session at NCQA’s Health Innovation Summit will focus on current efforts to test the PCO measures (October 25, 2:50 pm ET). Register today.

A new brief from AARP Public Policy Institute presents the vision and framework for the 2023 Long-Term Services and Supports (LTSS) State Scorecard. The brief discusses AARP’s approach to the 2023 edition of the Scorecard, reflects on changes since the Scorecard was first published in 2011, and considers how future editions may best meet today’s needs.

The latest podcast from the National Committee for Quality Assurance explores person-centered outcome measures and what could be a revolutionary reorientation of the traditional doctor-patient relationship.

In the latest Forefront article, TSF President and CEO Sarita A. Mohanty and The John A. Hartford Foundation President Terry Fulmer share how person-driven outcome measures benefits patients and likely helps address a multitude of pressing health care issues.

A recent article highlights how person-driven outcome measures developed by the National Committee for Quality Assurance (NCQA) can be used to assess quality, promote person-centered care, and improve the care experience for individuals and their providers.

The National Committee for Quality Assurance (NCQA) developed outcome measures that assess whether health care is helping older adults achieve “what matters most” to them.

Learn how states can use person-driven outcomes to drive quality and accountability in contracted health plans. Watch prior webinars:

• Public Sector Briefing: Person-Driven Outcomes
• Grantmakers in Health 2021 Annual Conference Quick Take: Measuring What Matters to Older Adults

Person-driven outcome (PDO) measures assess the quality of care based on what matters most to individuals.

The National Committee for Quality Assurance (NCQA) is building PDO measures into their programs for health care entities and states to consider using in order to drive quality and accountability. Watch a recent webinar highlighting how states can apply enhanced home-and community-based services funding to quality improvement activities, including PDO.

Read a new Playbook blog where Marc Cohen and Ann Hwang, MD discuss new research showing racial disparities in accounting for the preferences of older people, and how health systems can become more person-centered.

According to new research from the LeadingAge LTSS Center @UMass Boston, one-third of older adults report that their care preferences were rarely or only sometimes taken into account, with large variations by race, income, and other factors. Learn more!

With a focus on sharing skills and resources, the Aging and Disability Business Institute (ADBI) seeks to strengthen partnerships between health care systems and community-based organizations (CBOs) that serve older adults and people with disabilities.

• Health Care Quality Metrics and Measures provides an overview of compliance and quality improvement for CBOs entering into contracts with health care entities.