Learn How ACOs, Health Plans, and Hospitals Are Caring for People with Complex Needs

March 15, 2017

Join an Important, Online Discussion About the Playbook


The Playbook: Better Care for People with Complex Needs identifies promising approaches for treating people with complex health and social needs. Research shows that despite heavy use of health care resources, these patients often feel isolated as they try to manage chronic medical conditions. In addition to functional limitations in their ability to care for themselves, some patients also experience significant social challenges, such as lack of housing, food, and transportation. 

Join experts from the Institute for Healthcare Improvement, Accountable Care Organizations (ACOs), and Medicare Advantage plans for an interactive discussion about promising ideas for better care for these patients, who represent just 5 percent of the population, but account for 50 percent of U.S. health care spending.

Speakers include:

  • Don Goldmann, MD—Institute for Healthcare Improvement, Chief Medical and Scientific Officer
  • Teresa Litton, MPH—National Association of ACOs, Senior Policy Advisor
  • Kedar Mate, MD—Institute for Healthcare Improvement, Chief Innovation and Education Officer
  • Michael Monson, MPP—Centene Corporation, Corporate Vice President, Long Term Care & Dual Eligibles



Wednesday, March 15, 2017
9:15-10 AM PT



RSVP for the webinar here.
Follow and join the conversation on Twitter using #BetterCare



To improve the health outcomes and daily lives of Americans with the most complex health care needs, five foundations—The Commonwealth Fund, The John A. Hartford Foundation, the Peterson Center on Healthcare, the Robert Wood Johnson Foundation, and The SCAN Foundation—are working together to accelerate health system transformation. This collaborative aims to help health care organizations participating in value-based payment models and adopting evidence-based interventions improve outcomes and lower overall costs of care. As an initial step, they worked with the Institute for Healthcare Improvement to create The Playbook, which highlights the challenges facing adults with complex health and social needs and provides direction on how to meet those needs through a variety of resources that detail care models, policies, and more. Please watch (and share) this short video.