Linkage Lab Initiative
The Affordable Care Act and other policy actions have changed the landscape for delivering services to older adults and persons with disabilities. Community-based organizations (CBOs) can play a central role in integrating long-term services and supports with the health care sector for these populations.
The Linkage Lab is an organizational development program for leadership and management teams from selected California CBOs. Its goal is to prepare CBOs seeking to deliver care coordination services for effective partnership with health care entities (e.g., health plans, hospitals) through structured management education and on-site technical assistance.
Results from First Cohort
Six CBOs participated in the first Linkage Lab cohort in 2013 – 2014. By the end of the program, these CBOs effectively negotiated 27 contracts with 17 health care entities, creating over 16,000 care coordination slots serving older adults and people with disabilities.
- Read about the successes, challenges, and lessons learned of these six CBOs
- Watch a webinar on overall results of the Linkage Lab Program
Online Resources and Tools
In partnership with the Health Foundation of Western and Central New York, we developed a series of online training resources for community-based organizations to build their business acumen. Also, the CBO Toolkit includes resources to help community-based organizations value and price their services for partnerships with health payers.