Person-Centered Care

Better Care Playbook

“Resources like the Better Care Playbook help clinicians quickly identify and put into action care plans and interventions that can truly improve care and quality of life for segments of the population with complex care needs.”

– Jose F. Figueroa, MD, MPH
Harvard Medical School

The Playbook: Better Care for People with Complex Needs

To improve the daily lives of people with the most complex care needs, we are working with six leading health care foundations — Arnold Ventures, The Commonwealth FundThe John A. Hartford Foundation, Milbank Memorial Fund, Peterson Center on Healthcare, and the Robert Wood Johnson Foundation — to accelerate national health system transformation toward better outcomes.

The Better Care Playbook (the Playbook) provides users — like health system leaders, payers, and policymakers — with the best available knowledge about promising approaches to improve care for people with complex needs. It further encourages users to test best practices in their own care settings.

Learn more.

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Recent Publications
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This brief, updated from August 2020, highlights states that have a Master Plan for Aging, provides examples of key elements of those plans, and discusses how states without a Master Plan can get started. A Master Plan for Aging is a blueprint that: a) includes planning for 10 or more years; b) is often led by a governor with other executive and legislative leaders; and c) is developed to guide the restructuring of state and local policy, programs, and funding toward aging well in the community.
Enacted on July 12, 2021, California’s 2021-22 budget addresses longstanding system challenges related to health care, long-term services and supports, workforce, and housing for older adults, people with disabilities, and their caregivers. It reflects the recommendations of the governor’s Master Plan for Aging issued earlier in 2021, and includes $4.6 billion to enhance access to home- and community-based services (HCBS), as outlined in California’s proposed HCBS Spending Plan.
This policy brief highlights 10 questions health plans and systems nationwide could consider using in their risk assessments to deliver more cost-effective, quality care.
The CHRONIC Care Act was passed and signed on February 9, 2018. This policy brief provides a summary of key components of the law.