Linkage Lab Initiative

New ways of paying for value-based care have changed the landscape for delivering services to older adults and people with disabilities. Community-based organizations (CBOs) can play a central role in integrating long-term services and supports with the health care sector.

The Linkage Lab is a leadership and management development program. Its goal is to prepare select California CBOs seeking to deliver care coordination services for effective partnership with health care entities (e.g., health plans, hospitals) through structured management education and on-site technical assistance.

Results from the Second Cohort

In 2016, six additional CBOs participated in the second cohort of the Linkage Lab Academy. As a result, six contracts were signed with health care payers and providers.

  • Read case studies about the successes, challenges and lessons learned from the second cohort of CBOs
  • View a master table of the contracts signed between CBOs and health care payers and providers from the first and second cohorts
  • Watch a webinar on the overall results of the second cohort



First Cohort

Six CBOs participated in the first Linkage Lab cohort in 2013–2014. By the end of the program, these CBOs effectively negotiated 27 contracts with 17 health care entities, creating over 16,000 care coordination slots serving older adults and people with disabilities.

  • Read case studies on the successes, challenges, and lessons learned
  • Watch a webinar on the Linkage Lab first cohort


Online Resources and Tools

In partnership with the Health Foundation of Western and Central New York, we developed a series of online training resources for community-based organizations to build their business acumen. Also, the CBO Toolkit includes resources to help community-based organizations value and price their services for partnerships with health payers.