Carol Raphael, MPA

Carol Raphael is a Senior Advisor at Manatt Health Solutions. She was the Chief Executive Officer of the Visiting Nurse Service of New York (VNSNY), the largest not-for-profit home health care organization in the United States for more than 20 years. Under her leadership, VNSNY expanded its services, built a managed care plan, launched innovative models of care for complex populations with chronic illness and functional impairments, and established partnerships with health systems. Prior to joining VNSNY, Ms. Raphael held executive positions at Mt. Sinai Medical Center and in New York City government.

Ms. Raphael has served on the federal bipartisan Commission on Long-Term Care, Medicare Payment Advisory Commission (MedPAC), and the NYS Medicaid Redesign Team and was an Advanced Leadership Fellow at Harvard University. She is the Chair of the Board of the Long Term Quality Alliance, an alliance of payers, providers, consumers and policymakers working to strengthen and better integrate the long-term services and supports (LTSS) system. She was the Chair of the New York eHealth Collaborative until 2015 and remains on the Board as it seeks to implement a statewide, standardized platform for the exchange of health information. She has been a member of the National Quality Forum Measures Application Partnership (MAP) where she chaired its Post-Acute Care/Long-Term Care Workgroup and is currently Co-Chair of its Attribution Committee and a member of its All-Cause Admissions and Readmissions Standing Committee.  She chairs the Centers for Medicare & Medicaid Services Technical Expert Panel on quality measurement development for dual enrollees and Medicaid beneficiaries receiving managed LTSS. She co-chaired the West Health Advisory Council on Emergency Department to Home-Based Healthcare.

In addition to The SCAN Foundation Board, Ms. Raphael is on the boards of the Primary Care Development Corporation; Medicare Rights Center; Commonwealth Care Alliance; Henry Schein, Inc.; Exceptional Lives; and Ample Table for Everyone (ATE), and on numerous advisory boards. Ms. Raphael has also served on the boards of Excellus Blue Cross/Blue Shield, Barrier Therapeutics, Pace University, and the American Foundation for the Blind and in 2016, completed her term as Chair of the national AARP Board.

She is a member of the New York City Age-Friendly Commission where she is Co-Chair of its Professions Workgroup and co-edited the book “Home-Based Care for a New Century.”