Achieving Person-Centered Care: The Five Pillars of System Transformation


This policy brief establishes a basis for the critical system transformation activities necessary to produce a high quality, person-centered system of care for older adults and people with disabilities.

Date Updated: 09/10/2012

In 2001, the Institute of Medicine defined multiple aims for improving the health care system for the 21st century. Among these were to create a more person-centered system that respects and addresses the individual’s preferences and needs and for individual values to guide the clinical care provided. The 2011 National Quality Strategy acknowledges that the health system still has a long way to go to achieve this goal. The current system continues to emphasize specific settings of care and providers without always recognizing the input or preferences of the individual…

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This policy brief provides an introduction to The SCAN Foundation’s CLASS Technical Assistance Brief Series, which explores many of the critical issues to be considered for successfully implementing CLASS.

This policy brief describes the broad needs of individuals with disability and the wide range of supportive and environmental solutions that can allow for the most independent living possible. It suggests how findings on social and environmental supports for individuals with disability can inform implementation of CLASS.

This policy brief provides background on the historical development of benefit eligibility triggers in the private long-term care insurance market. Understanding how these triggers came into being can provide important information to those charged with implementing the CLASS Plan.