Person-Centered Care: In Today’s Health Care Environment, the Business Case is Stronger than Ever (Issue Brief)


Person-centered care works for older adults with chronic health conditions and daily living needs, but how does it apply to health care organizations?  Is it financially sustainable?  Is there a return on investment?  This issue brief, based on a full report – Person-Centered Care: The Business Case – shows how person-centered care can result in fewer hospitalizations and emergency room visits while increasing one’s quality of life.

Date Updated: 06/20/2016

Executive Summary

With changes in compensation for providing care to older adults, person-centered care is becoming financially advantageous for more health care organizations. Person-centered care programs
improve the care and the quality of life of patients. They can also result in fewer hospitalizations and emergency room visits, shorter hospital stays, and other reductions in the utilization of medical services, leading to lower health care expenditures. While some organizations have been able to benefit from such cost reductions and realize a significant return on their investment in
person-centered care, others have not…

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