Achieving Person-Centered Care: The Five Pillars of System Transformation

This policy brief establishes a basis for the critical system transformation activities necessary to produce a high quality, person-centered system of care for older adults and people with disabilities.

Person-Centered Care

In 2001, the Institute of Medicine defined multiple aims for improving the health care system for the 21st century. Among these were to create a more person-centered system that respects and addresses the individual’s preferences and needs and for individual values to guide the clinical care provided. The 2011 National Quality Strategy acknowledges that the health system still has a long way to go to achieve this goal. The current system continues to emphasize specific settings of care and providers without always recognizing the input or preferences of the individual.