Achieving Person-Centered Care Through Care Coordination

The SCAN Foundation aims to identify models of care that bridge medical care and supportive service systems in an effort to meet people’s needs, values, and preferences. Care coordination is a central component of this vision, which ultimately leads to more personcentered care. This brief outlines The SCAN Foundation’s vision for care coordination in a person-centered, organized system. Please also read the Care Coordination Working Paper that examines the issue from a variety of perspectives, including journal articles, online resources, and consultation with experts in the field.

Person-Centered Care

Care coordination has emerged as an important feature of the evolving U.S. health care system, both as an effort to improve quality of care as well as to lower overall costs for high-needs populations (e.g., those with chronic conditions and functional limitations). In 2003, the Institute of Medicine (IOM) identified care coordination as one of the top priorities for quality improvement within and between organizations to ensure that individuals receive high-quality, seamless, and safe care.