Building Infrastructure to Support CLASS: The Potential of Matching Service Registries

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This policy brief examines the “service fulfillment” challenges posed by the CLASS Plan. New and improved mechanisms will be needed for connecting consumers of in-home services and supports with the workers who provide them.

Date Updated: 04/06/2011

To date, virtually all of the attention paid to the recently enacted CLASS Plan has focused on program design and operational issues, including how to assure financial solvency. But another stated purpose of the new program is to “establish an infrastructure that will help address the nation’s community living assistance services and supports needs. Under the new title establishing CLASS, states are required to ensure “adequate infrastructure for the provision of personal care attendant [PCA] workers.”…


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This policy brief provides background on the historical development of benefit eligibility triggers in the private long-term care insurance market. Understanding how these triggers came into being can provide important information to those charged with implementing the CLASS Plan.

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