Perspectives: Hiding in Plain Sight: Seeing the Person Beyond the Patient

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High quality, cost effective health care delivery is all about targeting – the right care, by the right provider, at the right time, in the right place, and for the right cost. It sounds straightforward, almost easy. The challenge to getting it right is understanding the range of variables in a person’s life that drive health care use and costs. Find out more in this week’s Perspectives.

Date Updated: 11/01/2011

High quality, cost effective health care delivery is all about targeting – the right care, by the right provider, at the right time, in the right place, and for the right cost. It sounds straightforward, almost easy. The challenge to getting it right is understanding the range of variables in a person’s life that drive health care use and costs. Over the last two decades, significant dollars have been spent tackling the assumption that chronic illness alone drives use. At first glance, this frame seems to fit the bill of how to best care for people: overall small percentages of the population affected, large financial and human capital expenditures, creation and use of evidence-based guidelines on what good care could/should look like by disease, and disease-specific patient activation strategies…


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